Privacy Policy for KavukiGo
Effective Date: [20th September 2025]
KavukiGo (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform, services, and website.
1. Information We Collect
When you use KavukiGo, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you register or transact.
- Profile Information: Skills, services, work samples, artisan details, and descriptions you provide to showcase your expertise.
- Usage Data: Log data, device type, IP address, and browsing activity on our platform.
- Transaction Data: Records of bookings, payments, and service history.
2. How We Use Your Information
We use your information to:
- Create and manage your account.
- Connect customers with artisans/service providers.
- Process payments securely.
- Improve our services and user experience.
- Communicate updates, promotions, or important notices.
- Ensure compliance with legal obligations.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers (e.g., payment gateways, hosting providers).
- Customers or artisans only to the extent necessary for completing a service request.
- Legal authorities when required by law, regulation, or legal process.
4. Data Security
We use reasonable security measures to protect your data from unauthorized access, disclosure, or loss. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data, subject to legal or contractual obligations.
- Opt-out of marketing communications at any time.
6. Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience, analyze usage, and provide personalized content. You can adjust cookie settings in your browser at any time.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Children’s Privacy
KavukiGo is not intended for use by children under the age of 13. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new effective date. Continued use of the platform means you accept the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
KavukiGo Support Team
Email: info@kavukigo.com